--- title: "Request Access for Others (Manager)" slug: "03-request-access-for-others-manager-admin" updated: 2026-07-08T16:07:30Z published: 2026-07-08T16:07:30Z canonical: "help.claritysecurity.com/03-request-access-for-others-manager-admin" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.claritysecurity.com/llms.txt > Use this file to discover all available pages before exploring further. # Request Access for Others (Manager) *Request access on behalf of the people you manage — for one team member or several at once.* **Who this is for:** Managers and admins. This feature is only available if you manage direct reports (subordinates) in Clarity. **Where it happens:** **Manage Access → Request Access** (/access-hub/access/request-access). A request you submit for someone else is a **proxy / on-behalf-of** request. It still goes through your organization’s normal approval routing — submitting for a team member is not the same as granting them access. ## Step by step ### 1. Open the Request Access page Click **Manage Access** in the left navigation, or use the **Request Access** quick action on the Dashboard. ### 2. Choose who the request is for At the top of the page, use the **Select User** field: - It opens with **you** pre-selected — clear yourself if the request is only for others. - Search by name in the **“Search Identities”** box and select one or more people. - You can only select people **within your management scope** (your direct reports and their reports). The picker won’t show people outside your team. - **Selecting multiple people** creates the same request for each of them in one submission. A help hint reads: *“Select a user or profile before adding a request to your cart.”* You must pick at least one person before the cart will accept items. ### 3. Browse and add the access they need Use **Browse available access** to search, then on each bundle/entitlement card: 1. Choose a **Duration** — **24 Hours, 7 Days, 14 Days, 30 Days, 60 Days, 90 Days,** or **Permanent**. 2. Click **Add to Cart**. The selected access applies to **everyone** you chose in step 2. The cart shows **“{n} Item(s) in cart.”** ### 4. Review the cart Click **Review Request Cart** (top of page) or **Review Cart** on the floating cart card to open the **“Selected Entitlement Request Groups”** summary. ### 5. Finalize and submit In the summary panel: 1. Check the **“Request access for:”** section — it lists **every person** the request will be created for. Confirm the list is correct. 2. Set the **Duration**: - Set a duration **per item** in the table, **or** - Check **“Set one duration for all requests”** to apply a single duration to every item. 3. Enter a shared **Add Justification** — **required**. The same justification applies to all selected people and items. 4. Adjust the item table if needed (change an item’s **Duration**, or **Remove** it). 5. Click **Submit Requests**. You’ll get a confirmation that the **Access Requests** were **submitted**. Each selected person gets their own request, and the cart clears. Reminder shown in the panel: *“Duration of access will start from date of approval.”* ## What happens next - Each person’s request becomes **Pending** and is routed to the appropriate approver/resource owner — which may or may not be you, depending on your organization’s rules. - Track them from the Dashboard’s **Subordinate Requests** card *(managers only)*, or on the **Open Requests** page. Helpful filters there: - The **All Requests / My Requests / Need My Action** toggle. - The Dashboard **Subordinate Requests** card opens Open Requests filtered to your team’s requests. - Each request resolves independently to **Approved** (provisioned) or **Denied**. ## Tips & troubleshooting - **I can’t find a person in Select User.** They’re likely outside your management scope. You can only request on behalf of people you manage. - **One justification for everyone?** Yes — the justification and (optionally) a single duration apply across all selected people. If different people need different durations, set the duration per item in the table instead of using “Set one duration for all requests.” - **The cart won’t take items.** Make sure at least one person is selected in **Select User** first. - **Do I approve these myself?** Not automatically. They follow normal approval routing. If they land in your queue, see [Approve a Request](/home/docs/04-approve-a-request). *Related:* [*Overview*](/home/docs/00-access-hub-overview) *·* [*Request for yourself as a manager*](/home/docs/02-request-access-for-yourself-manager-admin) ## 📹 Visual walkthrough A short, captioned screen recording of this flow (each step highlights the control that’s clicked): [Video](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/clip-03-request-submitted-for-the-member.mp4?sv=2026-02-06&spr=https&st=2026-10-27T08%3A10%3A00Z&se=2026-10-27T09%3A10%3A00Z&sr=c&sp=r&sig=TF3Ghb%2BtcPVqDpfHlL5Ev%2F3mTWwgmwl1oC6AtM6F5lg%3D) **Step by step:** ![Open Request Access As a Manager](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/03-request-access-for-others-manager-admin-image-60vl6ysz.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A10%3A00Z&se=2026-10-27T09%3A10%3A00Z&sr=c&sp=r&sig=TF3Ghb%2BtcPVqDpfHlL5Ev%2F3mTWwgmwl1oC6AtM6F5lg%3D) *Open Request Access As a Manager* ![Search for a Team Member](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/03-request-access-for-others-manager-admin-image-5losn9ij.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A10%3A00Z&se=2026-10-27T09%3A10%3A00Z&sr=c&sp=r&sig=TF3Ghb%2BtcPVqDpfHlL5Ev%2F3mTWwgmwl1oC6AtM6F5lg%3D) *Search for a Team Member* ![Select the Team Member](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/03-request-access-for-others-manager-admin-image-6q6r3giu.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A10%3A00Z&se=2026-10-27T09%3A10%3A00Z&sr=c&sp=r&sig=TF3Ghb%2BtcPVqDpfHlL5Ev%2F3mTWwgmwl1oC6AtM6F5lg%3D) *Select the Team Member* ![Review the Request](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/03-request-access-for-others-manager-admin-image-f0e1h8xv.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A10%3A00Z&se=2026-10-27T09%3A10%3A00Z&sr=c&sp=r&sig=TF3Ghb%2BtcPVqDpfHlL5Ev%2F3mTWwgmwl1oC6AtM6F5lg%3D) *Review the Request* ![Set Duration and Justification](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/03-request-access-for-others-manager-admin-image-tp9ykb75.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A10%3A00Z&se=2026-10-27T09%3A10%3A00Z&sr=c&sp=r&sig=TF3Ghb%2BtcPVqDpfHlL5Ev%2F3mTWwgmwl1oC6AtM6F5lg%3D) *Set Duration and Justification* ![Request Submitted for the Member](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/03-request-access-for-others-manager-admin-image-045q6wkb.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A10%3A00Z&se=2026-10-27T09%3A10%3A00Z&sr=c&sp=r&sig=TF3Ghb%2BtcPVqDpfHlL5Ev%2F3mTWwgmwl1oC6AtM6F5lg%3D) *Request Submitted for the Member*