--- title: "Approve a Request" slug: "04-approve-a-request" updated: 2026-07-08T16:07:33Z published: 2026-07-08T16:07:33Z canonical: "help.claritysecurity.com/04-approve-a-request" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.claritysecurity.com/llms.txt > Use this file to discover all available pages before exploring further. # Approve a Request *Act on access requests from your team — approve the ones that should go through.* **Who this is for:** Managers and admins. Approving requires that the request is waiting on **your** action. **Where it happens:** **Manage Access → Open Requests** (/access-hub/access/open-requests), in the **Need My Action** view. If you don’t manage anyone, you won’t have requests to act on and this view won’t apply to you. ## Find the requests waiting on you You have two ways in: - **From the Dashboard:** click the **Needs My Action** card — *“Requests from your direct reports waiting on your response.”* It opens Open Requests already filtered to what needs you. - **From Open Requests directly:** go to **Manage Access → Open Requests**, then use the view toggle at the top and choose **Need My Action**. (The toggle also offers **All Requests** and **My Requests**.) You can further narrow with the status filter (**All / Pending / Approved / Denied**) and the search box. Each item awaiting your action appears as a **card** showing the requesting person, the application and entitlement(s), the requested duration, expiration, and the justification they provided. ## Approve a single request 1. Find the request’s card in the **Need My Action** view. 2. On the card, click **Approve** (the green action at the bottom-right of the card). 3. A small **“Approve - Add Reason”** panel opens with a text box. 4. Type your reason/comment. **A reason is required** — the **Approve Access** button stays disabled until you enter text. 5. Click **Approve Access**. The card disappears from your action list and you’ll see a success confirmation. The request moves to **Approved** and the access is provisioned for the requester. Their access **duration begins from this approval date.** ## Approve several requests at once (bulk) 1. In the **Need My Action** view, tick the **Select** checkbox (top-right) on each card you want to approve. A selection bar appears showing **“{n} Item(s) selected.”** 2. From the selection bar, click **Approve**. 3. In the **“Approve - Add Reason”** panel, enter a reason (**required**) and click **Approve Access**. All selected requests are approved together and clear from your list. Use the selection bar’s controls to fine-tune your selection — remove an individual item, or clear the whole selection — before you approve. ## What happens next - The request’s status becomes **Approved**, and the requested entitlements are granted (provisioned) to the requester. - The chosen **duration** starts now (the approval date). For example, a “30 Days” request approved today expires 30 days from today; a **Permanent** request doesn’t expire. - The requester can see the result via their **Approved Requests** Dashboard card and on the **Open Requests** list. - Your reason/comment is recorded with the decision. ## Tips & troubleshooting - **The Approve Access button is disabled.** You haven’t entered a reason yet — it’s required. - **I don’t see a request I expected.** Confirm you’re on the **Need My Action** view (not **All Requests** or **My Requests**), and check the status filter isn’t hiding it. Only requests routed to *you* show under Need My Action. - **I approved by mistake.** Approval provisions access immediately. To reverse it, remove the access through the normal access-management process (or contact an admin) — there’s no “undo” on the approval itself. - **Want to reject it instead?** See [Deny a Request](/home/docs/05-deny-a-request). *Related:* [*Overview*](/home/docs/00-access-hub-overview) *·* [*Request for others*](/home/docs/03-request-access-for-others-manager-admin) ## 📹 Visual walkthrough A short, captioned screen recording of this flow (each step highlights the control that’s clicked): [Video](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/clip-04-request-approved.mp4?sv=2026-02-06&spr=https&st=2026-10-27T08%3A12%3A49Z&se=2026-10-27T09%3A12%3A49Z&sr=c&sp=r&sig=7sqhB1OyIpAB053VtBoTOyGi95c%2F8fRjgvgbom1Arss%3D) **Step by step:** ![Open the Requests List](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/04-approve-a-request-image-k1119l8v.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A12%3A49Z&se=2026-10-27T09%3A12%3A49Z&sr=c&sp=r&sig=7sqhB1OyIpAB053VtBoTOyGi95c%2F8fRjgvgbom1Arss%3D) *Open the Requests List* ![Find a Request to Approve](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/04-approve-a-request-image-ed30ye6x.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A12%3A49Z&se=2026-10-27T09%3A12%3A49Z&sr=c&sp=r&sig=7sqhB1OyIpAB053VtBoTOyGi95c%2F8fRjgvgbom1Arss%3D) *Find a Request to Approve* ![Enter a Reason and Approve](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/04-approve-a-request-image-xql5vtgg.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A12%3A49Z&se=2026-10-27T09%3A12%3A49Z&sr=c&sp=r&sig=7sqhB1OyIpAB053VtBoTOyGi95c%2F8fRjgvgbom1Arss%3D) *Enter a Reason and Approve* ![Request Approved](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/04-approve-a-request-image-kbo4evfp.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A12%3A49Z&se=2026-10-27T09%3A12%3A49Z&sr=c&sp=r&sig=7sqhB1OyIpAB053VtBoTOyGi95c%2F8fRjgvgbom1Arss%3D) *Request Approved*