---
title: "Change Your Clarity Password"
slug: "10-change-your-password"
updated: 2026-07-08T16:08:02Z
published: 2026-07-08T16:08:02Z
canonical: "help.claritysecurity.com/10-change-your-password"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.claritysecurity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Your Clarity Password

*Update the password you use to sign in to Clarity.*

**Who this is for:** Users who sign in with a Clarity password. If your organization uses **single sign-on (SSO)**, you won’t have a password to change here — the **Password** page is hidden for SSO accounts, and you manage your credentials through your identity provider instead. **Where it happens:** **Profile → Password** (/access-hub/password).

## Step by step

1. Go to the **Password** page (under **Profile** in the navigation).
2. Fill in the three fields:
  - **Current Password** — your existing password.
  - **New Password** — must meet the password rules (see below).
  - **Confirm New Password** — re-type the new password exactly.
3. Click **Update Password**. (**Cancel** discards your changes and returns you to the Dashboard.)
4. On success you’ll see a **“Password updated”** confirmation and you’ll be returned to the Dashboard.

The **Update Password** button stays disabled until all three fields are filled, the new password meets the requirements, and the confirmation matches.

## Password requirements

Your new password must be **12–64 characters** and contain only letters, digits, and the special characters !@#$%^&*. It must include **at least one of each**:

- a **lowercase** letter,
- an **uppercase** letter,
- a **digit**, and
- one of the special characters **!@#$%^&***.

## Tips & troubleshooting

- **The Update Password button won’t enable.** Check that the new password meets every requirement above and that **Confirm New Password** matches it exactly.
- **I don’t see a Password page.** Your account likely uses **SSO**, so there’s no Clarity password to manage here. Use your organization’s sign-in/identity provider instead.
- **I forgot my current password.** You’ll need to reset it through the normal sign-in/reset flow — this page requires your current password to set a new one.

*Related:* [*Overview*](/home/docs/00-access-hub-overview)

## 📹 Visual walkthrough

A short, captioned screen recording of this flow (each step highlights the control that’s clicked):

[Video](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/clip-10-password-updated.mp4?sv=2026-02-06&spr=https&st=2026-10-27T08%3A07%3A39Z&se=2026-10-27T09%3A07%3A39Z&sr=c&sp=r&sig=V0ud4b7EGAWS%2Bzrw0cAjEFiIj0H7uqbrva7%2FJ0U4Qb8%3D)

**Step by step:**

![Open the Password Page](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/10-change-your-password-image-obc7m9gp.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A07%3A39Z&se=2026-10-27T09%3A07%3A39Z&sr=c&sp=r&sig=V0ud4b7EGAWS%2Bzrw0cAjEFiIj0H7uqbrva7%2FJ0U4Qb8%3D) *Open the Password Page*

![Enter Current and New Password](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/10-change-your-password-image-3r3me019.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A07%3A39Z&se=2026-10-27T09%3A07%3A39Z&sr=c&sp=r&sig=V0ud4b7EGAWS%2Bzrw0cAjEFiIj0H7uqbrva7%2FJ0U4Qb8%3D) *Enter Current and New Password*

![Password Updated](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/10-change-your-password-image-9g3qfgdc.png?sv=2026-02-06&spr=https&st=2026-10-27T08%3A07%3A39Z&se=2026-10-27T09%3A07%3A39Z&sr=c&sp=r&sig=V0ud4b7EGAWS%2Bzrw0cAjEFiIj0H7uqbrva7%2FJ0U4Qb8%3D) *Password Updated*