--- title: "Connect Clarity Security to Datto RMM" slug: "datto-rmm" description: "Learn how to connect Clarity Security to Datto RMM to automate your identity life cycle management and user access reviews." updated: 2023-05-03T16:16:07Z published: 2023-05-03T16:16:07Z canonical: "help.claritysecurity.com/datto-rmm" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.claritysecurity.com/llms.txt > Use this file to discover all available pages before exploring further. # Datto RMM This guide will teach you how to set up the connector between [Datto RMM](https://www.datto.com/products/rmm/) and [Clarity Security](https://claritysecurity.io). **Estimated time to complete:** 10 minutes If you encounter any problems, please contact your support team or [support@claritysecurity.io](mailto:support@claritysecurity.io). ## Supported Connector Capabilities ## Below are capabilities supported by the connector at this time. | **Method** | **Supported** | | --- | --- | | Provision User | No | | List Groups, Policies, and Roles | No | | Add User to Groups, Policies, and Roles | No | | Remove User from Groups, Policies, and Roles | No | | Deactivate User | No | | Delete User | No | ## How to Setup the Connector ### Step 1: Navigate to the following URL to log in to Datto > [https://auth.datto.com/login](https://auth.datto.com/login) ![Datto Login](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679495122685.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 2: Click Setup, then Users Click the setup, then Users using the left hand navigation menu on the left side of the Datto landing page. ![Datto Setup > Users](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679495243574.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 3: Locate your username in the list On the Users list, search for the account you signed into Datto with. ![Search for your account in the Users list](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679495348697.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 4: Scroll to the API section Scroll to the API section, then click the **Generate API Keys** button. ![API > Generate API Keys](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679495430558.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 5: Copy the API URL, Key, and Secret Key Copy the **API URL**, **API Key**, and **API Secret Key** from this screen and save these for configuration in later steps. ![Save your API URL and credentials](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679495550050.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 6: Log in to Clarity Security tenant > https://your-tenant.claritysecurity.io/ ### Step 7: Click on Applications, then Marketplace ![Application > Marketplace](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679495656745.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 8: Find Datto RMM, click Connect Scroll or search for the Datto RMM entry in the Marketplace list, then click Connect. ![Marketplace > Datto RMM](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679495750021.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 9: Connect App Complete the App Settings form. Details for fields common to all applications can be found in the following article: [Common App Configuration Steps](/v1/docs/common-app-steps#step-1-connect-app). - **api_key**: Paste the key displayed in **Step 5**. - **api_secret**: Paste the secret displayed in **Step 5**. - **api_url**: Paste the URL displayed in **Step 5**. ![Configure App > Connect App - Datto RMM](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679495817288.png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 10: App Settings Complete the App Settings form. Details for each field can be found in the following article: [Common App Configuration Steps](/v1/docs/common-app-steps#step-2-app-settings). ![Configure App Step 2 - App Settings](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/Configure%20App%202(3).png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 11: User Settings Complete the User Settings form, check the table at the top to see if any features are unsupported. Details for each field can be found in the following article: [Common App Configuration Steps](/v1/docs/common-app-steps#step-3-user-settings). ![Configure App Step 3 - User Settings](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/Configure%20App%203(2).png?sv=2026-02-06&spr=https&st=2026-11-12T18%3A56%3A53Z&se=2026-11-12T19%3A56%3A53Z&sr=c&sp=r&sig=EqTWTETzkG2mLzwUvDMSY4asbCgfg3PMjhL%2BAJ5aioU%3D) ### Step 12: Validate Your Selections and Save SaveClicking the Save button will trigger the first full sync for your application (even if you selected Manual syncing).  This includes Service Users, Entitlements, Service User Entitlements, Service User Attributes. ## Need Help? If you have any problems, contact your customer success team. You can also get in touch with our general support [via email](mailto:support@claritysecurity.io), open a [support ticket](https://support.claritysecurity.com/home). Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST. A Service User is a user, or service account, discovered by Clarity in a downstream application. An Entitlement is an assignable permission found in a downstream application. Common examples include licenses, groups, and policies. Service User Entitlements are the pairings of users and active entitlement access in downstream applications. An attribute is a piece of information used to describe a service user, entitlement, or identity. Common examples include First Name, Last Name, Job Title, Department, etc.