This guide will teach you how to set up the connector between Samanage and Clarity Security.
Estimated time to complete: 15 minutes
If you encounter any problems, please contact your support team or support@claritysecurity.io.
Supported Connector Capabilities
Below are capabilities supported by the connector at this time.
Method | Supported |
|---|---|
Import User | Yes |
List Entitlements (Role, Team, Forum) | Yes |
Add User to Entitlements (Role, Team, Forum) | Yes |
Remove User from Entitlements (Role, Team, Forum) | Yes |
Deactivate User | Yes |
Delete User | Yes |
How to Setup the Connector
Step 1: Procure your subdomain
The subdomain value will be API or APIEU. For US-based customers, please use API. For European-based customers, please use APIEU.
Step 2: Log in to Solawinds Samanage and select Setup > Users Access from the sidebar and click your name
Step 3: Select Actions > Generate JSON Web Token
Step 4: Log in to Clarity Security
Step 5: Select Applications and click on Marketplace
Step 6: Search for Samanage and click Connect
Step 7: Fill out the Connect App form
Details for fields common to all applications can be found in the following article: Common App Configuration Steps.
Step 8: Fill out the App Settings form
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Step 9: Fill out the User Settings form
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The table at the top of this article lists the supported features of this connector.
Step 10: Validate Your Selections and Save
Save
Clicking the Save button will trigger the first full sync for your application (even if you selected Manual syncing). This includes Service Users, Entitlements, Service User Entitlements, Service User Attributes.
Need Help?
If you have any problems, contact your customer success team. You can also get in touch with our general support via email, open a support ticket. Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST.