---
title: "Connect Clarity Security to Samanage"
slug: "samanage"
description: "Learn how to connect Clarity Security to Samanage to automate your identity life cycle management and user access reviews."
tags: ["application", "connectors", "how-to", "marketplace"]
updated: 2023-05-03T19:43:11Z
published: 2023-05-03T19:43:11Z
canonical: "help.claritysecurity.com/samanage"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.claritysecurity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Samanage

This guide will teach you how to set up the connector between [Samanage](https://app.samanage.com/login) and [Clarity Security](https://claritysecurity.io).

**Estimated time to complete:** 15 minutes

If you encounter any problems, please contact your support team or [support@claritysecurity.io](mailto:support@claritysecurity.io).

---

## Supported Connector Capabilities

## 

Below are capabilities supported by the connector at this time.

| **Method** | **Supported** |
| --- | --- |
| Import User | Yes |
| List Entitlements (Role, Team, Forum) | Yes |
| Add User to Entitlements (Role, Team, Forum) | Yes |
| Remove User from Entitlements (Role, Team, Forum) | Yes |
| Deactivate User | Yes |
| Delete User | Yes |

---

## How to Setup the Connector

### Step 1: Procure your subdomain

#### The subdomain value will be API or APIEU. For US-based customers, please use **API**. For European-based customers, please use APIEU.

### Step 2: Log in to Solawinds Samanage and select Setup > Users Access from the sidebar and click your name

![](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679519859237.png?sv=2026-02-06&spr=https&st=2026-10-31T08%3A34%3A14Z&se=2026-10-31T09%3A34%3A14Z&sr=c&sp=r&sig=vibTKK4X5Q3c%2B05%2FhtbpPt5Sjbfxnv07Z9LCpN38e10%3D)

### Step 3: Select Actions > Generate JSON Web Token

![](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679519889123.png?sv=2026-02-06&spr=https&st=2026-10-31T08%3A34%3A14Z&se=2026-10-31T09%3A34%3A14Z&sr=c&sp=r&sig=vibTKK4X5Q3c%2B05%2FhtbpPt5Sjbfxnv07Z9LCpN38e10%3D)

### Step 4: Log in to Clarity Security

### Step 5: Select Applications and click on Marketplace

![](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679519946953.png?sv=2026-02-06&spr=https&st=2026-10-31T08%3A34%3A14Z&se=2026-10-31T09%3A34%3A14Z&sr=c&sp=r&sig=vibTKK4X5Q3c%2B05%2FhtbpPt5Sjbfxnv07Z9LCpN38e10%3D)

### Step 6: Search for Samanage and click Connect

![](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679519951084.png?sv=2026-02-06&spr=https&st=2026-10-31T08%3A34%3A14Z&se=2026-10-31T09%3A34%3A14Z&sr=c&sp=r&sig=vibTKK4X5Q3c%2B05%2FhtbpPt5Sjbfxnv07Z9LCpN38e10%3D)

### Step 7: Fill out the Connect App form

![](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image-1679519969478.png?sv=2026-02-06&spr=https&st=2026-10-31T08%3A34%3A14Z&se=2026-10-31T09%3A34%3A14Z&sr=c&sp=r&sig=vibTKK4X5Q3c%2B05%2FhtbpPt5Sjbfxnv07Z9LCpN38e10%3D)

Details for fields common to all applications can be found in the following article: [Common App Configuration Steps](/v1/docs/common-app-steps).

### Step 8: Fill out the App Settings form

![Configure App Step 2 - App Settings](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/Configure%20App%202(3).png?sv=2026-02-06&spr=https&st=2026-10-31T08%3A34%3A14Z&se=2026-10-31T09%3A34%3A14Z&sr=c&sp=r&sig=vibTKK4X5Q3c%2B05%2FhtbpPt5Sjbfxnv07Z9LCpN38e10%3D)

### Step 9: Fill out the User Settings form

![Configure App Step 3 - User Settings](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/Configure%20App%203(2).png?sv=2026-02-06&spr=https&st=2026-10-31T08%3A34%3A14Z&se=2026-10-31T09%3A34%3A14Z&sr=c&sp=r&sig=vibTKK4X5Q3c%2B05%2FhtbpPt5Sjbfxnv07Z9LCpN38e10%3D)

The table at the top of this article lists the supported features of this connector.

### Step 10: Validate Your Selections and Save

SaveClicking the Save button will trigger the first full sync for your application (even if you selected Manual syncing).  This includes Service Users, Entitlements, Service User Entitlements, Service User Attributes.  

---

## Need Help?

If you have any problems, contact your customer success team. You can also get in touch with our general support [via email](mailto:support@claritysecurity.io), open a [support ticket](https://support.claritysecurity.com/home). Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST.

A Service User is a user, or service account, discovered by Clarity in a downstream application.

An Entitlement is an assignable permission found in a downstream application. Common examples include licenses, groups, and policies.

Service User Entitlements are the pairings of users and active entitlement access in downstream applications.

An attribute is a piece of information used to describe a service user, entitlement, or identity. Common examples include First Name, Last Name, Job Title, Department, etc.