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    Site 24x7
    • 03 May 2023
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    Contents

    Site 24x7

    • Updated on 03 May 2023
    • 1 Minute to read
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    Article summary

    This guide will teach you how to set up the connector between Site 24x7 and Clarity Security.

    Estimated time to complete: 30 minutes

    If you encounter any problems, please contact your support team or support@claritysecurity.io.

    Supported Connector Capabilities

    Below are capabilities supported by the connector at this time.

    Method
    Supported
    Self-Service Access Portal
    Yes
    Provision User
    Yes
    List Groups, Policies, and Roles
    Yes
    Add User to Groups, Policies, and Roles
    Yes
    Remove User from Groups, Policies, and Roles
    Yes
    Deactivate User
    No
    Delete User
    Yes

    How to Setup the Connector

    Step 1. Head to Zoho API Console.

    Step 2. Click Get Started.

    Step 3. Select Create Now under the "Server-based Applications" card. 

    Step 4. Configure the OAuth App settings and click Create.

    App Name: Choose a descriptive name, such as "Clarity Connector"

    Homepage URL: Enter "https://www.claritysecurity.io"

    Authorized Redirect URIs: Enter “https://[YOUR_CLARITY_DOMAIN].claritysecurity.io/application/oauthProcessCode/site247”

    Step 5. Copy Client ID and Client Secret into a secure location.

    Step 6. Log into Clarity Security.

    Step 7. Click on Applications and select Marketplace.

    Step 8. Scroll to find Site 24x7 and click Connect.

    Step 9. Fill out the Connect App form with the proper credentials. 

    Complete the App Settings form.  Details for fields common to all applications can be found in the following article: Common App Configuration Steps.

    Step 10. Fill out the App Settings form.

    Complete the App Settings form.  Details for each field can be found in the following article: Common App Configuration Steps.

    Configure App Step 2 - App Settings

    Step 11. Fill out the User Settings form.

    Complete the User Settings form, and check the table at the top to see if any features are unsupported.  Details for each field can be found in the following article: Common App Configuration Steps.

    Configure App Step 3 - User Settings

    Step 12. Validate Your Selections and Save.

    Save
    Clicking the Save button will trigger the first full sync for your application (even if you selected Manual syncing).  This includes Service Users, Entitlements, Service User Entitlements, Service User Attributes.

    Need Help?

    If you have any problems, contact your customer success team. You can also get in touch with our general support via email, open a support ticket. Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST.


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