---
title: "What are Workflows?"
slug: "what-are-workflows"
description: "What are Workflows? What are Triggers, Actions, and Conditions? Creating, Modifying, and Deleting Workflows."
tags: ["About", "Settings", "how-to", "Workflows"]
updated: 2025-01-31T20:13:27Z
published: 2025-01-31T20:13:27Z
canonical: "help.claritysecurity.com/what-are-workflows"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.claritysecurity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What are Workflows?

## Topics we will cover:

- What are Workflows?
- What are Triggers, Actions, and Conditions?
- Creating, Modifying, and Deleting Workflows.

---

## What are Workflows?

Workflows are an action, or groups of actions, that are processed when the workflow is triggered. A Workflow has three main components: **Trigger**, **Action(s)**, and **Condition(s) (optional)**.

An example Workflow would be **Self-service Application Access Request - Auto Approve**. When a user submits an Access Request through the Self-Service Portal (SSP), AND the Application is configured to Automatically Approve requests, it will then process the request and approve the provisioning.

---

## What are Triggers, Actions, and Conditions?

#### Triggers

Triggers are actions that occur within Clarity that prompt a Workflow to activate.

> [!NOTE]
> Related Article
> 
> Check out [Workflow Triggers](/docs/workflow-triggers) to learn more.

![Workflow Triggers selections](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image%28314%29.png?sv=2026-02-06&spr=https&st=2026-10-27T03%3A41%3A48Z&se=2026-10-27T04%3A41%3A48Z&sr=c&sp=r&sig=4oJfPKIrS2GQ3%2B5%2BpNEqQzT1klfizsQcOk1NF7jCUM8%3D)

#### Actions

Actions are the events that are run when a Workflow is triggered. You can have multiple actions in a chain within your Workflows.

> [!NOTE]
> Related Articles
> 
> Check out [Workflow Actions](/docs/workflow-actions) to learn more,

![Workflow Actions selections](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image%28315%29.png?sv=2026-02-06&spr=https&st=2026-10-27T03%3A41%3A48Z&se=2026-10-27T04%3A41%3A48Z&sr=c&sp=r&sig=4oJfPKIrS2GQ3%2B5%2BpNEqQzT1klfizsQcOk1NF7jCUM8%3D)

#### Conditions

Conditions are the final step in the Workflow process. Here you can specify different criteria to apply to your Workflow and the Actions being taken. For example: you can state that an Identity must be Inactive, or for the Workflow to trigger at a certain Date and/or Time.

> [!NOTE]
> Related Article
> 
> Check out [Workflow Conditions](/docs/workflow-conditions) to learn more.

![Workflows Conditions selections](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image%28316%29.png?sv=2026-02-06&spr=https&st=2026-10-27T03%3A41%3A48Z&se=2026-10-27T04%3A41%3A48Z&sr=c&sp=r&sig=4oJfPKIrS2GQ3%2B5%2BpNEqQzT1klfizsQcOk1NF7jCUM8%3D)

---

## Creating, Modifying, and Deleting Workflows

#### Creating

You can create a Workflow by going to **Settings > Workflows** within your Clarity tenant and selecting the **Add New Workflow** button.

#### Modifying

You can edit the **Trigger** (see below), **Actions**, **Conditions**, **Name** and **Description** of your Workflows from the Workflows configuration page (look for the Pencil icon in the top right to change Name and Description).

Note on Modifying Triggers

You can only delete a trigger from a workflow if the workflow in question has never been triggered, this is done to prevent a workflow from drastically changing context once it has been utilized.

#### Deleting

Workflows cannot be deleted at this time, but you can remove all the set the workflow to **Inactive** to disable the workflow.

---

## Need help?

If you have any problems, contact your customer success team. You can also get in touch with our general support [via email](mailto:support@claritysecurity.io), open a [support ticket](https://support.claritysecurity.com/home). Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST.

## Related

- [Workflow Triggers](/workflow-triggers.md)
- [Workflow Actions](/workflow-actions.md)
- [Workflow Conditions](/workflow-conditions.md)
- [Webhooks](/webhooks.md)
- [External API Request](/external-api-request.md)