---
title: "Self Service"
slug: "self-service-about"
description: "The Self Service Portal (SSP) allows a user with Clarity login to utilize several capabilities which include: the ability to request access for themselves, that ability to review assigned Access Review items, or the ability to review/manage/create subordinate employee access."
tags: ["self-service"]
updated: 2025-03-28T14:20:52Z
published: 2025-03-28T14:20:52Z
canonical: "help.claritysecurity.com/self-service-about"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.claritysecurity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Self Service

The Self Service Portal (SSP) allows a user with Clarity login to utilize several capabilities which include: the ability to request access for themselves, that ability to review assigned Access Review items, or the ability to review/manage/create subordinate employee access.. The particular options on this page (detailed below) are available based on the users access within Clarity (See [Clarity Entitlements](/v1/docs/clarity-entitlements) for more details).

---

## Options

The options you see on the Dashboard for Clarity, will depend on the level of access you have.

          Show/Hide Self Service

          

You may need to click the **Show/Hide Self Service** button (top left of the Clarity homepage/Dashboard) in order to see these options.

![Self Service Options](https://cdn.document360.io/2d020999-1823-4d4d-b6d2-4b52fb4a9617/Images/Documentation/image%28441%29.png?sv=2026-02-06&spr=https&st=2026-10-27T10%3A51%3A55Z&se=2026-10-27T11%3A51%3A55Z&sr=c&sp=r&sig=darL9MV7ytZXuHhTzLUTosSsLqWlnWHrrx9H%2FnHaxjc%3D)

| Option | Description |
| --- | --- |
| **New Access for Me** | Clicking the **REQUEST** button will open the form required for requesting new access for yourself. This can be temporary or permanent access. |
| **New Access for Subordinate** | Using the **REQUEST** button will open an access request on behalf of one of your subordinates. |
| **New Subordinate** | This **REQUEST** button will pop out the modal for creating a new Identity in Clarity. Depending on your tenant configuration, this may provision new accounts in Downstream Applications. |
| **Role Access Change Request** | This **REQUEST** button will open the form for either requesting a new Role be created, or for adding new access to an existing Role. |
| **My Access Reviews** | Click the **REVIEWS** button to be taken to the **Access Reviews** interface and begin handling open access review items assigned to you. |
| **Approvals Needing Your Attention** | This shows the count of any Self Service requests for which you are an approver. Clicking this number will take you to the **Alerts > Access Request** page where you can take action on these pending Approvals. |
| **My Outstanding Requests** | This shows the count of any still pending Self Service requests you have submitted. Clicking this value will take you to the **My Requests** page. |
| **My Upcoming Expirations** | This shows the count of upcoming expiring Entitlements (within 30 days) for your Identity. You can click this value to navigate to the **My Access** page. |
| **Upcoming Subordinate Expirations** | This option shows the count of any expiring Entitlements (within 30 days) for any of your subordinates. |

---

## Need help?

If you have any problems, contact your customer success team. You can also get in touch with our general support [via email](mailto:support@claritysecurity.io), open a [support ticket](https://support.claritysecurity.com/home). Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST.

Access Review, also known as Access Attestation, Access Certification, or User Access Review, is the process of reviewing the appropriateness of the entitlements assigned to a service user in a downstream application.

A Downstream Application is any application that supplies Clarity with service users, entitlements, and attributes.

An Entitlement is an assignable permission found in a downstream application. Common examples include licenses, groups, and policies.