Workflow Triggers
  • 31 Jan 2025
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Workflow Triggers

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Article summary

Trigger Types

Workflow triggers are broken up into four types, New Hires, Terminations, Access Requests, Provisioning

Changing Triggers

Once a workflow has been enabled and triggered once, the "Workflow Trigger for that workflow can no longer be modified.  You must create a new workflow to use a different trigger.

New Hires

Name

Description

Identity Creation

An Identity was created and we are ready to provision.

Terminations

Name

Description

Identity Terminated

Identity has been terminated.

Service User Terminated

Service User has been terminated.

Access Requests

Name

Description

Access Request Application

A user requested generic access to an application in the self-service portal

Access Request Entitlement

A user requested access to an entitlement in the self-service portal

Access Request to Remove Entitlement

A Manager requested removal of access for a subordinate

Access Request Create Role

A user requested a new role creation

Provisioning

Name

Description

Orphan Detected

An inactive identity was found to have active service users

Provision Entitlement

An entitlement provisioning request has been made

Identity Entitlement Added

An entitlement was added from an Identity

UnderProvisioned Identity Detected

An identity is missing some role-based entitlements

Deprovisioning

Name

Description

Successful Deprovision

An entitlement was successfully deprovisioned by Clarity

Unsuccessful Deprovision

An entitlement was unsuccessfully deprovisioned by Clarity

Identity Entitlement Removed

An entitlement was removed from an Identity

Tags

Name

Description

Dynamic Tag Added to Entity

One or more entities got a new dynamic tag

Dynamic Tag Removed from Entity

One or more entities had a dynamic tag removed

Other

Name

Description

Identity Modified

Identity's Attribute changed were detected.

Application Sync Failure

There was an Application Sync Failure

Orphan Detected

An inactive identity was found to have active service users


Need Help?

If you have any problems, contact your customer success team. You can also get in touch with our general support via email, open a support ticket. Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST.


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