- 28 Mar 2025
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Workflow Triggers
- Updated on 28 Mar 2025
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Trigger Types
Workflow triggers are broken up into four types, New Hires, Terminations, Access Requests, Provisioning
Changing Triggers
Once a workflow has been enabled and triggered once, the "Workflow Trigger for that workflow can no longer be modified. You must create a new workflow to use a different trigger.
New Hires (Joiners)
| Name | Description | 
|---|---|
| Identity Creation | An Identity was created and we are ready to provision. | 
Role Change (Movers)
| Name | Description | 
|---|---|
| Role Change | An identity's role is changing | 
Terminations (Leavers)
| Name | Description | 
|---|---|
| Identity Terminated | Identity has been terminated. | 
| Service User Terminated | Service User has been terminated. | 
Access Requests (Self Service)
| Name | Description | 
|---|---|
| Access Request Application | A user requested generic access to an application in the self-service portal | 
| Access Request Entitlement | A user requested access to an entitlement in the self-service portal | 
| Access Request to Remove Entitlement | A Manager requested removal of access for a subordinate | 
| Access Request Create Role | A user requested a new role creation | 
| Access Request Role Entitlement | A user requested role access change to an entitlement | 
Provisioning
| Name | Description | 
|---|---|
| Provision Entitlement | An entitlement provisioning request has been made | 
| Identity Entitlement Added | An entitlement was added from an Identity | 
| UnderProvisioned Identity Detected | An identity is missing some role-based entitlements | 
Deprovisioning
| Name | Description | 
|---|---|
| Successful Deprovision | An entitlement was successfully deprovisioned by Clarity | 
| Unsuccessful Deprovision | An entitlement was unsuccessfully deprovisioned by Clarity | 
| Identity Entitlement Removed | An entitlement was removed from an Identity | 
Tags
| Name | Description | 
|---|---|
| Dynamic Tag Added to Entity | One or more entities got a new dynamic tag | 
| Dynamic Tag Removed from Entity | One or more entities had a dynamic tag removed | 
Other
| Name | Description | 
|---|---|
| Identity Modified | Identity's Attribute changed were detected. | 
| Application Sync Failure | There was an Application Sync Failure | 
| Orphan Detected | An inactive identity was found to have active service users | 
Need Help?
If you have any problems, contact your customer success team. You can also get in touch with our general support via email, open a support ticket. Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST.
